Posts Tagged 'Phone'

phone memory critically low

  • Getting the message “memory critically low”
  • Click in top right-hand corner of home page and then tap on the % figure
  • This shows how much “program memory” is free and how much “storage memory” is free. For me the “storage memory” is the problem (max 105.55MB)

Program memory = the memory programs use (temporarily) when they are running
Storage memory = used to store files AND programs


  1. I have a program called “KeepRecordin”. Changed this to save on storage card not in memory
  2. Wondered what the large pim file is (59MB) – in root folder (ie in MyDevice). It’s apparently all my contacts, calendar and tasks
  3. MyDevice/Windows/Rings. This contains my ringtones. Some are large files (5MB). So deleted some
  4. In Notes changed the set-up to store on storage card (some notes can include graphics and audio so can be large files). Also moved existing notes from MyDevice/MyDocuments to Storage card
    NB the icon has a little picture of a storage card if the file is stored on the card
  5. I could also … move programs to the storage card rather than the main memory (eg Phatnotes) (Think should probably do this by uninstalling and reinstalling the program)

My setup
Palm Treo Pro running Windows Mobile 6.1 Professional


Setting-up Sync of WMP to Phone

Recommendation: don’t sync your phone to Windows Media Player using ActiveSync. Just use the sync facility in WMP itself: it’s less problematic (and you can choose which music to sync).

Originally I synchronised the storage card in my phone to WMP on my PC using ActiveSync. That meant, however, that I was never able to do a quick sync of phone to PC because it would always include WMP in the sync (and if left connected it would often decide to re-sychronise just for fun). 

One day, as explained in another post (“WMP corrupted … music duplicated”) my music tracks had all been duplicated on the phone, so I deleted them all off the storage card and started again. (That particular problem was probably not related to ActiveSync, but I took the opportunity to do something different).

Inspired by the following helpful web page
I decided to setup the synchronisation from within WMP and not in ActiveSync:

1. Made sure WMP was not running on the phone (otherwise there can be problems synchronising album art)
2. Plugged phone into PC
3. Because previously I had been sychronising WMP with ActiveSync, when I plugged the phone in, ActiveSync said “Setup must be completed” for Media. I ignored this, and when ActiveSync’s other sychronisation had completed, in Active Sync I selected Tools -> Options -> and unchecked “Media” -> ok
4. Opened WMP on the PC. Clicked the arrow below the Sync tab -> Storage Card -> Setup Sync
It then started synchronising straight away so clicked the arrow below the Sync tab -> Stop Sync
5. Sync -> Storage Card -> Advanced Options -> selected Quality tab -> left Convert ticked and selected quality (I selected maxium – but I have a big storage card)
(On the Sync tab I unchecked “Start sync when this device connects” – I prefer to start it manually)
6. Sync -> Storage Card -> Setup sync
Left “sync this device automatically” checked (otherwise it will only sync specific tracks that you drag into the right-hand pane in WMP)
Removed everything from the right-hand box except what I wanted sychronised (I left “All Music” but that only works if you have a big storage card)
-> Finish -> it starts sychronising

One of several helpful tips from the web page previously quoted is …. on your phone, in WMP don’t select “update library” as it will probably copy onto your phone all sorts of things you don’t want there.

My setup
Windows Media Player 11 running on an XP PC
Palm Treo Pro running Windows Mobile 6.1 Professional
Palm connects to PC using ActiveSync4.5

WMP11 corrupted, then all my music duplicated on my phone

For a while I have been syncing my phone with Windows Media Player on my PC

One day the PC gave a message “Windows Media Player Database Corrupted” …. “the library database is corrupted” and something along the lines of … don’t worry, it will re-build itself.  Sure enough I didn’t have a problem with WMP on the PC, but …

Next time I connected my phone to the PC, ActiveSync came up with a message that, for Media sync, setup needed to be completed. I proceeded with the setup.

The Sync then went ahead – but it copied all my music to my phone again – so that every song was duplicated on the phone! (My phone has a 16GB storage card but I have about 9GB of music – so this was a problem!). When I used WMP on the phone it listed every track twice. When I used File Explorer on the phone this also listed every track twice.

1. In WMP I ended the sync partnership with the storage card (see separate post below)
2. I then deleted all the music on the storage card
– I connected the phone to the PC and ignored the request to setup media sync
– In ActiveSync clicked on Explore -> My Windows Based Mobile Device -> Storage Card -> Music -> deleted all the sub-folders
– however, although the tracks had been deleted from the storage card, WMP on the phone was still listing them all (and if I asked it to play one it unsurprisingly crashed). So…
3. In ActiveSync clicked on Explore -> My Windows Based Mobile Device -> Storage Card -> deleted file WMPInfo (I first did copied it to my PC just in case) BUT the music was still listed in WMP so …
Also in folder \Storage Card\MSMETADATA deleted the file (took a backup too)
Now the tracks don’t show in WMP on the phone
4. Now I was ready to follow the prompt in ActiveSync to complete setup for Media and all should be ok
HOWEVER I was inspired to set-up Media sync a different way by this very helpful web page
How did I setup sync to WMP? See seperate post: “Setting-up Sync of WMP to Phone”

My setup
Windows Media Player 11 running on an XP PC
Palm Treo Pro running Windows Mobile 6.1 Professional
Palm connects to PC using ActiveSync4.5

WMP11 – can’t end sync partnership?

I wanted to end the sync partnership between WMP and the storage card in my phone.
In WMP, to remove a device you are meant to click on the device in the navigation panel (that’s the panel on the left) and select “end sync partnership”. It advises (in several places) that to completely end the partnership you must do this when the device is unplugged.
BUT if you unplug the device the option to end sync partnership is greyed out!

Solution =
– Start with the device plugged in
– In Navigation Panel right-click the device
– Select “end Sync Partnership”
– Then a box comes up saying you may want to disconnect the device
– AT THIS POINT (and not before) disconnect the device
Now you can proceed.. and it works!

Why did I want to end the sync partnership? Because my music was duplicated on the storage card – see separate post on “WMP11 corrupted”

My setup
Windows Media Player 11 running on an XP PC
Palm Treo Pro running Windows Mobile 6.1 Professional
Palm connects to PC using ActiveSync4.5

A phone that synchronises with Outlook Notes & Tasks

I have used a Palm m500 PDA for a very long time (and before that a Palm V). Then at work I was offered the chance to choose a mobile phone that is a PDA as well. That’s good: instead of carrying 2 devices everywhere I can carry one. But it’s important to me that I can sync Outlook Calendar, Contacts, Tasks and Notes with the device. The options …

1) Apple iPhone
It’s great BUT ….
a) it’s too bulky for my pocket and
b) it doesn’t sync Tasks or Notes with Outlook

2) Symbian phone (eg Nokia)
a) Outlook notes don’t seem to sync
b) Outlook tasks sync but they just appear in a long list or by date (I use categories)
c) I find typing on the phone pad very slow – I need a touch-sensitive screen with some sort of handwriting recognition (like the old Palm Graffiti)

3) Palm Centro
This runs the Palm operating system – which has synchronised with Outlook fine for over a decade!
But the Centro is rather low specification in some other areas. Palm apparently are working on an updated version of their operating system so are likely to issue a better phone next year.

4) Windows Mobile phone
I went for one of these … the Palm Treo Pro (free with O2). (Despite being a “Palm” it doesn’t run the Palm operating system – but Windows Mobile).
Unfortunately, unlike Symbian and Apple, WM6 doesn’t sychronise over WiFi** , but I only really want to synchronise when I’m in the office or at home – and I can do that with a cable.
BUT … I then found WM doesn’t support categories for Notes. I have a huge number of notes in Outlook carefully categorised: but on my phone they all just appeared in one long list!!

Solution for Notes Categories on WM6.1
I purchased PhatNotes from
It runs rather slowly on my phone but it supports categories!
(I looked at SmartPhoneNotes as an alternative: but they say their software is not compatible with Windows Mobile Professional edition)

** WM6.1 doesn’t sync over WiFi: